Tag Archives: customer service

Customer Service – Yes, we have no bagels

Greetings, Gentle Readers! It’s good to be back, after a bit of a blogging hiatus. I am drawn back today by the subject of customer service. I have a story to share, this one drawn from actual and very recent … Continue reading

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Customer Service – what does your voicemail say about your company?

Greetings, Faithful Readers! I have been away for a while, but I am glad to be back and sharing my business musings with all of you. That’s the good news. The bad? Well, a recent experience in phone frustration has … Continue reading

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The Word Cop returns – “No problem”

As The Word Cop, I can’t resist commenting on the current vernacular, those expressions that creep into our speech and become established with use. There are many that overstay their welcome, in my humble opinion. Today’s post is a case … Continue reading

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