Category Archives: People Skills

Managing people – delivering a difficult message

Management is an under-appreciated skill. Yet nothing will make a workplace more unpleasant, even downright miserable, than poor management. Sadly, it is something I see far too much. Part art as well as science, the ability to work well with … Continue reading

Posted in Management, People Skills | Tagged , , | Leave a comment

Non-verbal courtesy – Should Miss Manners make a come-back?

I read a fascinating article in the Wall Street Journal – Why Gen-Y Johnny Can’t Read Nonverbal Cues. The basic premise is that Gen-Y’ers are so caught up in social networking, all of which is written, that they haven’t picked … Continue reading

Posted in Business Insight, People Skills | Tagged , , , , | Leave a comment

Management 101 – Is poor management costing you employees?

The importance of good first line management to an organization is frequently given short shrift, in my experience.  This is particularly true with small companies that may have limited training budgets.  This may not be the best place for penny pinching, … Continue reading

Posted in Featured, Management, People Skills | Leave a comment

You’re at the starting gate – Are your employees with you?

This is the time of year when we all try to take stock of where we are and plan for an even better year this year.  I think it’s also a great time to make sure your employees are primed … Continue reading

Posted in Management, People Skills | Leave a comment

What color is the hat? How to tell the good guys from the bad

In the old time western movies, Hollywood was pretty obvious in presenting good versus bad guys, heroes versus crooks.  Subtlety was never their strong suit.  The good guys almost always wore white hats, nice clean white hats to boot.  The … Continue reading

Posted in Business Tips, People Skills | Leave a comment

To Mentor or Not to Mentor – That is the question…….

I’ve been reading the Wall Street Journal again.  This time, the article that caught my eye was one by Elizabeth Holmes, “Career Mentors Today Seem Short on Advice But Give a Mean Tour.â€??  It presents a trend in corporate America … Continue reading

Posted in Management, People Skills | Leave a comment